Shipping & Delivery
We ship products worldwide by DHL which ships to more than 190 countries worldwide.
Standard Production Times:
❀ ┅ All "Made To Order" items take 2-3 weeks to be made.
❀ ┅ All "Ready To Ship" items will dispatch in 2-4 business days.
Orders are shipped with DHL Express. Ship time is approx 4-5 business days. A tracking number will be provided.
Delivery Signature Requirement- This is standard policy, If you wish to waive the signature requirement this must be requested BEFORE your order ships. Waiving signature also waives the right to claim for loss or damage.
‼️ Changes to delivery, include address changes, CANNOT be made once an order has been shipped.
EMS will be used for Remote Areas: Areas DHL classify as "remote" (some parts of Europe and Australia) which takes 7-10 business days for delivery.
‼️ IMPORT DUTIES & TAXES ARE NOT INCLUDED. Canada, UK and Other EU buyers should expect import duties to be charged by your government upon importation of your order. They are collected by DHL for fast delivery and are the FULL responsibility of the buyer.
OTHER SHIPPING INFORMATION
❀ United States Of America is ONLY for the 50 states of America. Do not select USA when shipping to Puerto Rico or other American Territory.
A telephone number is required for all orders.
DHL do not deliver to PO Boxes this includes APO, AP. You will be required to provide a non PO address. Orders will not be cancelled.
If you do not receive your order within 7 working days please contact us immediately.
We are not liable for lost, damaged, stollen, abandoned packages for failure to collect, delays in shipping times etc. In the event of delayed or lost packages we will do our upmost to help resolve the issue.
Please contact us before ordering if you wish to have DHL insurance.
Claims for damaged goods must be made within 14 days of delivery.